Frequently Asked Questions (FAQ):

What is epoxy woodworking, and how does it work?

Epoxy woodworking combines natural wood with high-quality resin to create durable, visually stunning pieces like tables, countertops, and décor. The process starts with selecting and preparing the wood—sanding and shaping it as needed. Then, we mix and pour epoxy resin into or over the wood to fill cracks, create a glossy finish, or form unique designs. After curing (varies), we sand, polish, and finish the piece to perfection. Each project is custom, blending craftsmanship with artistry.

How long does it take to complete a custom epoxy woodworking project?

Project timelines vary depending on size, complexity, and our current workload. Smaller items like cutting boards or coasters may take 1-3 weeks, while larger pieces like dining tables or countertops typically take 3-7 weeks from design approval to delivery. We’ll provide a specific timeline during your consultation once we understand your project details.

Can I choose the wood and epoxy colors for my project?

Absolutely! We offer a variety of wood species—such as walnut, oak, maple, or live-edge slabs—and a wide range of epoxy colors, from clear to vibrant pigments or metallic effects. During the consultation, we’ll show you samples and help you customize your piece to match your vision.

How do I place an order, and what’s the payment process?

To get started, contact us through our website or phone for a consultation. We’ll discuss your project, provide a detailed quote, and create a design plan. Once you approve the design and quote, we require a 30% deposit to secure your spot in our production schedule and cover initial material costs. The remaining balance is due upon completion, day of delivery or pickup. We accept all types of payments. Feel free to reach out if your preferred payment is accepted.

Why do you require a 30% deposit?

The 30% deposit ensures we can purchase high-quality materials specific to your project and reserve your production slot. Epoxy and premium wood are costly, and the deposit helps us manage these upfront expenses while committing to your custom order.

How much does an epoxy woodworking project cost?

Costs depend on the size, wood type, epoxy usage, complexity of the design, and location. After your consultation, we’ll provide a detailed, no-obligation quote tailored to your project.

Is epoxy safe for food-related items like tables or cutting boards?

Yes, when fully cured, the epoxy we use is food-safe and non-toxic, making it suitable for dining tables, serving boards, and similar items. However, we recommend using coasters or trivets on epoxy surfaces to protect them from heat, and cutting boards should be decorative or lightly used—not for heavy chopping—unless specified otherwise.

How do I care for my epoxy woodworking piece?

Epoxy surfaces are durable but require some care. Clean with a damp cloth and mild soap—avoid harsh chemicals or abrasives. Keep items out of direct sunlight for long periods to prevent yellowing, and use pads or coasters to protect against scratches or heat. We’ll provide specific care instructions with your finished piece. Also, feel free to reach out whenever if you have any questions!

Can you repair or refinish an epoxy piece if it gets damaged?

Yes, we offer repair and refinishing services for pieces we’ve created or didn't create. Minor scratches can often be polished out, while deeper damage may require a new epoxy layer. Contact us with photos of the issue, and we’ll assess the best solution. Note that repairs for items not originally made by us may be limited based on the materials used. We may not be able to identify the certain materials used for the piece.

Do you ship your products, or is it pickup only?

We offer both shipping and local delivery options. Shipping costs depend on the item’s size, weight, and destination, and we’ll provide a quote during the ordering process. For local customers, pickup can be arranged at our workshop by appointment. All pieces are carefully packaged to ensure safe delivery.

What if I’m not happy with the final product?

Your satisfaction is our priority. During the process, we’ll share progress updates and photos to ensure the piece aligns with your vision. If something’s off when you receive it, let us know at arrival of the delivery, and we’ll work with you to address any issues, whether it’s a tweak or a redo, depending on the situation.

How do I get started on a custom project?

Simply reach out via our contact form, email, or phone to schedule a consultation. Tell us about your idea—size, style, wood preferences, or even a photo for inspiration—and we’ll take it from there. We’re excited to bring your vision to life!